Get answers to your questions about the Pennzoil® Warranty Program.
Up to 15 years/500,000 miles, Pennzoil Lubrication Limited Warranty covering 15 vehicle engine parts that may fail due to engine wear, or which experience abnormal wear, because Pennzoil® motor oil failed to provide proper lubrication. You have 2 levels of protection available:
* 15 years or 500,000 miles whichever comes first, guaranteed, if you exclusively use Pennzoil Platinum® Full Synthetic motor oils. Your engine must have less than 125,000 miles and have been manufactured in the past 72 months. To maintain your warranty, change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer. Enrollment required. Keep your receipts. Other conditions apply. Click here to enroll and for full details and terms.
NO – it’s FREE with purchase of any Pennzoil® motor oil.
You can register by completing the online registration form.
No.
YES – one of the main functions of motor oil is to remove contaminants and combustion by-products from the engine by holding them in suspension. Although synthetic motor oils are designed to provide better protection under extreme heat and heavy loads, any oil will reach a saturation point where it can no longer hold the contaminants and protect the engine from them.
Service your vehicle’s engine with a Pennzoil® motor oil, in the service classification and viscosity grade that is appropriate for your vehicle as recommended by your vehicle manufacturer. SOPUS Products requires you to change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer. Reference information about vehicle manufacturer recommended oil and oil filter change intervals is available upon enrollment in the Pennzoil Lubrication Limited Warranty website.
As many as you want as long as they qualify:
Yes – to maintain warranty coverage you must change your vehicle’s oil and oil filter at least as often as recommended by the vehicle manufacturer.
Yes – The retention and validity of your service/purchase receipts is important. Should you have the need to submit a claim, we’ll need to clearly identify the following from your receipts:
Please store your receipts in a safe place. Omission of any receipts may result in a claim denial.
By state law, you are not required to register online. However, online registration allows you to: set up oil change reminders; organize and maintain your oil change records; and access manufacturer oil change recommendations specific to your vehicle. California and Michigan residents not registering online must comply with all other terms and conditions of the Pennzoil Lubrication Limited Warranty. California and Michigan residents registering online acknowledge that they will comply with all requirements, including updating records once per year as per the terms and conditions of the Pennzoil Lubrication Limited Warranty program.
You can either call us at 1(800) 237-8645 or email us at pzlwarrantysupport@kerrygroup.net where one of our warranty specialists will be in contact with you.
Installers who carry Pennzoil products are eligible to receive promotional material explaining the benefits of the program for both employees and your customers. Please visit our installer enrollment page to make your request.